Why I hate Internet shopping

I decided that I HAD to have a pair of ballet boots that lock on last month.

I shopped around on the internet with Mistress and we settled on a pair from Dressed2Play. $168+other stuff came to $186.95. I paid via PayPal and thus begins my Tale of Woe.

The first payment went smoothly from my point of view. PayPal sent me a confirmation of payment and I relaxed. The next day my bank informed me that the money had been withdrawn and all was good. Until I checked email and found several notes reminding me to pay from D2P. I ignored these figuring that they had not checked their balance yet and the emails were sent automagically.

Then more notices came and I sent a copy of the confirmation notice to customer service, figuring they just needed the confirmation number to look up the payment, which PayPal verbally confirmed with me, to find my payment. Mistakes happen, say I.

More notices and email contacts ensued, with the result that I opened a dispute with PayPal. D2P and I hashed it out and it seemed to me that they had found the money finally. I closed the dispute and clicked the pay button. This caused ANOTHER payment to be withdrawn from my account and sent to D2P. This time they find the money right away and send me the boots. Grrr

When the boots arrive, Mistress examines them and tells me that they do not really lock, the lock is merely decorative and the lock flap holds on with Velcro. I wanted locking, not Velcro. I can get out of Velcro and Mistress doesn't want me to escape.

So now I'm angry but am too wimpy to really make a scene so I have turned the whole mess over to my "other" Mistress, Madame P. She makes sport of bullying hapless customer service drones and brags about Her victories. She claims that this is Her hobby! I'm betting that She gets all my money back within a few days and possibly gets to keep the wrong shoes anyway but I'm not too hopeful on that.

Anyway, I now have to go look elsewhere for ballet boots, I will not buy from D2P any more. But I am waiting for the money to be returned first. I cannot afford to lose that kind of money...I'm not paid THAT well!

Toodle-OOO!

Brianna